frequently asked questions
Trē Philosophy & General Retreat Information
What is Trē’s approach to wellness? Is it a spa or a hospital?
Where is Trē located?
What are the House Rules at Trē?
The complete list of House Rules is enclosed in the PDF attached below. These guidelines are designed to ensure a respectful, safe and distraction-free environment for all guests.
Download House Rules
What does a typical day at Trē look like?
Each day at Trē is thoughtfully structured to support your healing journey through personalised, doctor-led care. You will receive
- 2 prescribed therapies (naturopathic, ayurvedic or holistic therapies)
- 2 sessions of yoga with one guided meditation or pranayama session
- 3 nourishing meals (dietician-curated & portion controlled) along with midday munches and herbal drinks
Your day may also include additional supportive practices like acupuncture, physiotherapy, reflexology, art therapy or personalised sessions depending on your needs.
There’s also time set aside for unstructured rest – whether that’s a nature walk, journaling, or quiet reflection. Every element is tailored to your energy, pace and health goals.
What are the check-in and check-out times?
Check-In Time: 9:00 – 10:00 AM onwards
Check-out Time: 8:00 – 9:00 AM
These timings are designed to facilitate your doctor’s consultation and the commencement of your wellness journey promptly upon arrival at Tre. They also allow us adequate time to ensure a comfortable and well-prepared environment for each guest.
Can I walk in or visit for the day?
Is Trē family-friendly or pet-friendly? Are there age restrictions for certain facilities or programs?
Is Trē suitable for solo travelers?
Can I come with a partner or family member?
What should I pack for my wellness retreat?
Booking & Pricing
What are the booking and cancellation policies?
What is included in the price of my stay?
The following services are included in the price of your stay:
- Doctors consultations
- Daily 2 prescribed therapies
- Daily 2 sessions of Yoga and 1 session of meditation
- Daily 3 nourishing meals + midday snacks and herbal drinks
- Any daily supportive sessions of acupuncture, physiotherapy, reflexology, art therapy, etc. depending on your specific condition, are also included in the price
Are there any additional fees or charges?
Are there any special offers or discounts available?
How can I make a reservation?
To make a reservation and book your stay, please email us at hello@trewellness.in or call/WhatsApp the contact number mentioned. Upon receiving your inquiry, we will send you a Pre-Arrival Form. Please complete and submit this form, and our team will respond with package details, house rules, and a payment link. Your reservation will be confirmed via email or message upon receipt of the advance payment.
Facilities & Activities
What is the Anantaya Healing Centre?
Anantaya is the Healing Centre at Trē, the dedicated clinical space where you will interact with the doctors and get the prescribed therapies.
What are the operating hours of the Healing Center?
Anantaya- the Healing Centre operates from 8:00am – 5:15pm.
Please note: Exact timings for your individual therapies will be scheduled based on your wellness plan and schedule.
Can I have treatments in my room?
Do you have a restaurant on-site?
Āhāra is the Diet Centre at Trē, serving gourmet wellness cuisine as prescribed by the dietician.
What other facilities are available on-site?
Trē has a Centre for Focus called Dhyāna, which include fitness facilities like a fully equipped gym & a yoga hall along with a well-stocked library.
We also have a swimming pool, fire pit and a Showerhouse – for your morning kriyas, post-swim rinsing and mud therapy treatments. Additionally, a reflexology track is underway and we anticipate it will be available to you in the near future.
What are the hours of operation for the fitness facilities, library and pool area?
Dhyāna – the Centre for Focus (fitness facilities & library) : 5:15am – 9:00pm
Swimming Pool : 6:00am – 6:00pm
subject to temporary closures for scheduled maintenance, inclement weather, or unforeseen circumstances to ensure guest safety and facility upkeep.
Showerhouse : 5:45am – 6:30pm
Are personal trainers available?
Yes, we do have a personal trainer for physical training in the gym and we also offer personalised yoga session for interested individuals.
Are there any outdoor activities available?
Yes. You’ll find ample opportunity for movement and exercise within our large open green spaces, featuring paved and unpaved walking tracks, areas for cycling and casual badminton, and water aerobics in the swimming pool. We also host regular yoga sessions on our expansive lawns.
Therapies & Medical Approach
What therapies are available at Trē?
Is the wellness retreat suitable for older guests, chronic health conditions or those with mobility issues?
Yes. Guests above 70 years of age or those with chronic health conditions pertaining to lung, kidney, heart, liver, active cancer or mobility or those who require assistance in day to day activities need to undergo a mandatory pre-arrival doctor’s consultation after which they will be advised on whether it is beneficial for them to come to our retreat.
Are the therapies suitable for chronic conditions?
Can I book a stay for a specific health concern?
Are there any restrictions or contraindications on treatments?
Can I visit Trē if I am pregnant?
Trē welcomes guests in early, uncomplicated pregnancies with prior medical clearance. However, not all therapies are recommended during pregnancy. Our team will tailor your program in alignment with your stage of pregnancy and health status. Please share complete details during the pre-arrival process so we can ensure a safe, supportive experience.
Does Trē offer programs for de-addiction or substance abuse recovery?
Trē is NOT a de-addiction centre and does NOT offer rehabilitation programs. However, we support lifestyle and behavioral change through integrative therapies, nutrition, and counselling for those in stable recovery. Admission is considered on a case-by-case basis after a detailed pre-arrival assessment.
Can individuals with psychiatric conditions or mental health disorders stay at Trē?
We welcome guests with mild to moderate mental health concerns such as anxiety or stress, provided they are stable and under medical supervision. Trē does not offer psychiatric care and is not equipped to handle severe mental health conditions or psychiatric emergencies. Please disclose relevant information during your pre-arrival consultation for appropriate guidance.
Programs & Personalisation
How is my program created? Is it customised?
How do I know which program is right for me?
Our doctors recommend the most appropriate plan after a personalised consultation. Your stay duration, lifestyle, and health priorities are taken into account.
How long should I stay to see visible results?
Results vary from person to person, but even a short 3 to 5-day stay can offer subtle changes. However, for chronic conditions or more significant lifestyle changes, a 10 to 21-day stay is ideal, supported by regular follow-ups for lasting results.
Can I return to Trē for follow-up care? When is the ideal time to revisit, and how long should I stay?
Will I receive guidance to continue my wellness journey post-stay?
Are treatments intensive? Will I have downtime?
Yes, although treatments can be intensive your day is designed with balance. Therapies are spaced between restful periods, meals, and light activities to allow your body and mind to process and recover.
Are there any personalised sessions for individuals?
Yes. Personalised sessions, including individualized Yoga-Meditation, healing sessions, and other specialized treatments, are available at an additional cost based on the specific services rendered.
Accommodation & Amenities
What accommodation options are available at Trē?
Is Wi-Fi available in the rooms and throughout the retreat? Is it complimentary?
Yes, Wi-Fi is available in all guest rooms and is complimentary. However, our common areas are intended as digital detox zones – designed to help you disconnect and be present. Device use in these spaces are restricted to maintain a calm and mindful environment.
Do you have laundry services?
Yes, laundry services are available for our long-stay guests at an additional charge.
Is parking available for guest-driven cars?
Is the retreat wheelchair accessible?
Nutrition & Lifestyle
Does Trē accommodate dietary restrictions or allergies?
How are meals planned at Trē?
What kind of food is served? What type of cuisine do you offer?
Do you offer Room Service?
Will I feel hungry or deprived during meals?
Not at all. Our meals are thoughtfully crafted to be therapeutic, nourishing and flavourful, tailored to your unique healing needs and comfort. With multiple mini-meals and herbal drinks offered throughout the day, you’ll feel fully supported and well cared for. For more details, please refer to our Nutrition page.
Is caffeine allowed during the stay?
Our approach encourages limiting stimulants. Herbal drinks and caffeine-free alternatives are available to support detoxification and rest.
Is smoking, e-cigarette and alcohol allowed?
No. smoking or alcohol is strictly prohibited on the premises, and any violation may result in immediate discharge. For more details, please refer to our House Rules.
